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Agenda-setting intelligence, analysis and advice for the global fashion community.

The E-Commerce Search Bar Gets an AI Makeover

To boost sales and create a better customer experience, companies are revamping the e-commerce search bar to make it easier for shoppers to find products or even shop in new ways.
A user search for "classy shoes for a night out with my friends" returns four pairs of black heels in different styles.
Vantage Discovery's natural language search. (Vantage Discovery)

Despite existing purely to help shoppers find what they’re looking for, the search bar on e-commerce sites isn’t known for yielding great results.

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Further Reading

Case Study | How to Create the Perfect E-Commerce Site

The best websites balance the jobs of inspiring customers via lush graphics and compelling storytelling, and maximising sales with a design that’s convenient, intuitive and easy to navigate. This case study explores how to achieve both goals and create the ideal online shopping experience.

How AI Could Change Online Product Search and Discovery

As generative AI is incorporated into our everyday lives, most recently through Apple’s introduction of the technology into its latest iPhone, it stands to affect how consumers research, discover and buy products online.

Putting AI Shopping Assistants to the Test

A new wave of ChatGPT assistants from companies like Shopify and Kering could transform how we shop online. It’s unclear how well they actually work, so BoF took them for a spin.

About the author
Marc Bain
Marc Bain

Marc Bain is Technology Correspondent at The Business of Fashion. He is based in New York and drives BoF’s coverage of technology and innovation, from start-ups to Big Tech.

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